High customer satisfaction is dependent on "fixing your vehicle right the first time," with that in mind please help us help you by answering a few questions about your vehicle concern(s). We understand your time is valuable, if you fill out one of these sheets you will receive a $10.00 discount off the diagnosis charge for your concern(s).
Please click on one of the blue buttons to fill out the vehicle concerns worksheet. Present the worksheet to your Service Adviser upon arrival at the dealership Service Department for your $10.00 discount off the diagnosis charge.
Describing Noises in Your Car or Truck Guide:
As you drive your car or truck, try to be aware of normal sounds from the engine, transmission, exhaust system and tires. If you hear unusual sounds, please listen carefully so you can describe them to us. Unusual or extremely loud sounds - which we call "noises" - can tell our Service Technicians about your vehicle's problem. These descriptions of noises will help you give accurate answers to to questions about noises.
Noise
Description
boom
Low, resonant sound, like a drum roll or distant thunder
buzz
Low-pitched sound, something like a bee; usually associated with vibrations
chatter
Rapidly repeating metallic sound, like teeth chattering
chirp
High-pitched, melodious sound that repeats rapidly, like a bird
chuckle
Rapid noise, like a stick against spokes of a spinning bicycle wheel
clang
Heavy sound of metal-to-metal, like a gong
click
Light sound, like a ballpoint pen being clicked
grind
Abrasive sound, like a grinding wheel or sandpaper rubbing against wood
groan
Continuous, low-pitched sound, like a person groaning
growl
Low, guttural sound, like an angry dog
hiss
Continuous sound, like air escaping from a balloon
hum
Continuous sound at varying pitches, like a wire humming in the wind
knock
Heavy, loud, repeating sound, like a knock on a door
ping
Similar to knock, but at a higher pitch
rattle
A sound suggesting loosness, such as marbles rolling around in a can
roar
Deep, prolonged sound, like a lion's roar
rumble
Low, heavy, continuous sound, like thunder or wagons
squeak
High-pitched sound, like rubbing a clean window
squeal
Continuous, high-pitched sound, like a tire on pavement
tap
Light, hammering sound, like tapping a pencil on a table
whir
High-pitched, buzzing sound, like an electric drill or motor
whistle
Sharp, shrill sound, like a tin whistle
